Terms of Service | Willowstick / Guardian Resources

These Terms of Service ("Terms") govern your use of the websites, landing pages, chat communications, and related services operated by Willowstick / Guardian Resources ("Willowstick," "we," "our," or "us"), including our dam safety assessment inquiry forms and communications.

By submitting an inquiry, engaging with our chat system, or otherwise using our communications, you agree to these Terms. If you do not agree, please do not use our services.


1. Services Described

Willowstick / Guardian Resources provides non-invasive geophysical assessment services for dams, reservoirs, canals, tailings facilities, and other water infrastructure. Our services use patented Magnetometric Resistivity (MSR) technology for subsurface water pathway mapping, site assessment, and professional written reporting.

Our websites and landing pages facilitate free, no-obligation dam safety consultation requests. Submitting an inquiry form or engaging with our chat system does not create a contract for services and does not establish a professional or advisory relationship.


2. SMS Messaging Program

Willowstick Dam Safety SMS Program — Key Details

Program Name
Willowstick Dam Safety SMS Alerts
Message Types
Appointment reminders and confirmations; follow-up messages related to your inquiry; dam safety information; responses to inbound inquiries
Frequency
Varies based on inquiry status. Up to 4 messages per month.
Rates
Message and data rates may apply. Contact your wireless carrier for details.
Opt-In
By checking the SMS consent checkbox on our inquiry form, or by providing your phone number via chat and consenting when prompted. Consent is optional and not required to receive our services.
Opt-Out
Reply STOP to any message. You will receive one final confirmation and no further messages.
Help
Reply HELP to any message, or contact us at [email protected] or (801) 984-9850.
Carriers
All major US wireless carriers. Support may vary.
Data Sharing
We do not sell or share your mobile number or SMS opt-in consent with third parties for marketing purposes. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

How to Opt In: You may opt in to receive SMS messages from Willowstick by: (a) checking the SMS consent checkbox on our inquiry form, or (b) providing your phone number through our chat widget and consenting when prompted by the chat system. Opt-in is always voluntary.

How to Opt Out: You may opt out at any time by replying STOP to any text message. You may also opt out by contacting us directly at [email protected] or (801) 984-9850. After opting out, you will receive one final confirmation text message and will not receive further SMS messages.

Carrier Limitation: Willowstick / Guardian Resources is not responsible for any delays or failures in delivery of messages caused by wireless carriers, network conditions, or your device settings.


3. Email Communications

By submitting your email address through our inquiry forms or chat system, you consent to receive email communications from Willowstick / Guardian Resources, including information about dam safety, federal grant programs, and our assessment services.

You may unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of any marketing email. Transactional emails (appointment confirmations, direct responses to your inquiry) are not affected by unsubscribe requests.


4. No Professional Relationship

Submission of an inquiry form, engagement with our chat system, or receipt of information from Willowstick does not create an engineer-client, attorney-client, or any other professional relationship. Information provided through our websites, landing pages, and communications is for general informational purposes only and does not constitute engineering, legal, financial, or regulatory advice.

A professional engagement relationship is established only upon the execution of a written service agreement signed by both parties.


5. Accuracy of Information

You represent that the information you submit through our inquiry forms or chat system is accurate and complete to the best of your knowledge. We rely on the information you provide to route your inquiry, prepare for consultations, and tailor our communications to your situation.


6. Intellectual Property

All content on our websites and landing pages — including text, graphics, logos, photographs, and technical documentation — is the property of Willowstick / Guardian Resources or its licensors and is protected by applicable intellectual property laws. The Willowstick and Guardian Resources names, logos, and patented technologies (including Magnetometric Resistivity / MSR technology) are proprietary. You may not reproduce, copy, or distribute any content without our express written permission.


7. Disclaimer of Warranties

Our websites, landing pages, chat system, and communications are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our websites will be uninterrupted, error-free, or free of harmful components.


8. Limitation of Liability

To the fullest extent permitted by applicable law, Willowstick / Guardian Resources shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our websites, forms, chat system, or communications — including any reliance on information provided therein.


9. Governing Law and Disputes

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising under or related to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Utah County, Utah. You consent to personal jurisdiction in those courts.


10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or applicable law. The "Last Updated" date above reflects the most recent revision. Your continued use of our websites or participation in our communications after any update constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.


11. Contact Information

Questions about these Terms should be directed to:

Willowstick / Guardian Resources
165 E. 900 N. #754, Spanish Fork, UT
Email: [email protected]
Phone: (801) 984-9850